Team manager

Office supervisors supervise and coordinate the activities of workers in major group 4 Clerical support workers.

• coordinating, assigning and reviewing the work of clerical staff engaged in word processing, record keeping, switchboard operation, data entry, desktop publishing and other general administrative activities;
• establishing work schedules and procedures and coordinating activities with other work units and departments;
• resolving work-related problems and preparing and submitting activity and other reports;
• training and instructing workers in their job duties, safety procedures and company policy, or arranging for training;
• evaluating staff performance and making recommendations in accordance with regulations;
• assisting in the recruitment, interviewing and selection of staff.
• Examples of occupations in this unit group:
• Administrative supervisor
• Supervisor, data entry
• Supervisor, records and archives
• Supervisor, human resources