NKPD code: 4229
This unit group includes client information workers not classified elsewhere in minor group 422 Client information workers. Workers in this unit group perform the following main tasks: • interviewing patients to obtain and process information needed to provide hospital services; • interviewing applicants for government assistance to obtain information in connection with their applications; • checking the accuracy of information provided; • initiating procedures to grant, modify, refuse or terminate assistance; • providing information and answering questions about benefits and other applications; • referring the patient or applicant to other competent organisations to provide the requested services. Examples of occupations in this unit group: – Information clerk, reception – Information clerk, cultural organisation/cultural institute