Secretary, stenographer

General secretaries use typewriters, personal computers and other word-processing equipment to transcribe and enter correspondence and other documents, check and format documents prepared by other staff, deal with incoming and outgoing mail, screen requests for meetings or appointments, and perform a variety of administrative support tasks.

• checking, formatting and typing correspondence, minutes and reports from dictation, electronic documents or drafts according to office standards using typewriters, personal computers and other word-processing equipment;
• using various software packages (including spreadsheet programs) to perform administrative support tasks;
• dealing with incoming and outgoing mail;
• scanning, recording and distributing mail, correspondence and documents;
• screening requests for meetings or appointments and helping to arrange them;
• reviewing and recording staff leave and other types of absence;
• organising and maintaining filing systems;
• handling routine correspondence on their own initiative.
• Examples of occupations in this unit group:
• Technical secretary
• Secretary
• Secretary, stenographer