Quality manager

Management and organisation analysts help organisations achieve greater efficiency and solve organisational problems. They study organisational structures, methods, systems and procedures.

• assisting and encouraging the establishment of goals, strategies and plans aimed at satisfying client needs and the efficient use of the organisation's resources;
• analysing and evaluating current systems and structures;
• discussing current systems with staff and observing systems at all organisational levels;
• guiding clients towards more effective solutions to organisational problems;
• undertaking and reviewing work studies by analysing existing and proposed methods and procedures, such as administrative and clerical procedures;
• recording and analysing the organisation's work, charts, records, reports, manuals and job descriptions;
• preparing and proposing revised methods and procedures, changes in workflow, redefinition of job descriptions and solutions to organisational problems;
• assisting in implementing approved recommendations, issuing revised instructions and procedure manuals, and preparing other documents;
• reviewing operating procedures and advising on deviations from procedures and standards.
• Examples of occupations in this unit group:
• Expert, business development
• Management consultant
• Business consultant