Medical secretary

Medical secretaries apply specialised knowledge of medical terminology and procedures in assisting health professionals and performing tasks related to communication and documentation in health facilities.

• scheduling and confirming medical appointments and sending messages to medical staff and patients;
• compiling, recording and reviewing medical records and charts, reports, documents and correspondence;
• interviewing patients to complete forms, documents and case histories;
• completing insurance and other forms;
• maintaining medical records, charts and libraries;
• preparing financial statements and invoices for work performed;
• assisting in the preparation of budgets, monitoring expenditure and drafting contracts;
• supervising the work of clerical support staff.
• Examples of occupations in this unit group:
• Medical secretary