Head, group

This unit group includes business services and administration managers not classified elsewhere in minor group 121 Business services and administration managers, who are employed as managers of structural units in large enterprises (with a hierarchical management structure) or organisations, or who manage the activities of enterprises that provide such services.

• providing administrative and operational support and advising senior managers on facilities management and administrative services;
• developing and managing the administrative and physical resources of the organisation;
• developing and implementing administrative and procedural rules for staff of the enterprise or organisation;
• analysing complex issues related to the organisation's resource management and initiatives, preparing related reports, opinions and correspondence;
• providing information and assistance in the preparation of financial statements and budgets;
• leading, managing and supporting the professional development of administrative staff to ensure smooth business processes and the provision of accurate and timely information;
• representing the enterprise or organisation in negotiations at meetings, seminars, public hearings and forums;
• establishing and managing budgets, controlling expenditure and ensuring the efficient use of resources;