Debt collection agent

Debt collectors and related workers collect payments on overdue accounts and bad cheques, and collect payments for charity.

• tracing and locating debtors;
• telephoning, visiting or writing to customers to collect money or arrange settlement of overdue payments;
• preparing reports, including on amounts collected, and keeping records and files related to debt collection;
• recommending legal action or discontinuation of service when payment cannot otherwise be obtained;
• soliciting and collecting payments for charity.
• Examples of occupations in this unit group:
• Collector, taxes and fees
• Collector, debts
• Collector, donations