Attendant, ship cabins

Travel attendants and travel stewards ensure the comfort and safety of passengers, serve food and beverages and provide personal services, usually on board aircraft and ships. They may plan and coordinate housekeeping and social activities on ships.

• greeting passengers boarding aircraft or ships, directing them to their seats or cabins, and checking tickets or boarding passes;
• announcing, explaining and demonstrating safety and emergency procedures, such as the use of oxygen masks, seat belts and life jackets;
• preparing and serving pre-prepared food and non-alcoholic beverages;
• selling duty-free and other goods;
• attending to passengers' general needs and comfort, fulfilling requests and keeping cabins clean and tidy;
• directing and assisting passengers to follow established procedures in emergencies, such as evacuating an aircraft;
• checking that first-aid kits and other emergency equipment are in working order;
• administering first aid to passengers in distress;
• participating in pre-flight briefings on weather conditions, flight altitude, route, emergency procedures, crew coordination, flight duration, food and beverages offered and number of passengers;
• preparing passengers and the aircraft for take-off and landing;
• assisting young children, elderly people and persons with disabilities when needed.
• Examples of occupations in this unit group:
• Flight attendant (steward/stewardess)
• Attendant, ship cabins
• Attendant, airport