Clerk (records)

This unit group includes clerical support workers not classified elsewhere in major group 4 Clerical support workers.

• receiving orders from customers for classified advertising, written and edited copy, calculating advertising rates and preparing customer bills;
• writing business and departmental correspondence, such as replies to requests for information and assistance, damage claims, credit enquiries, billing and service complaints;
• assisting in the preparation of periodicals, announcements, advertisements, catalogues, directories and other material for publication;
• reading newspapers, magazines, press releases and other publications to locate and classify articles of interest to staff and customers.
• Examples of occupations in this unit group:
• Clerk, advertising agency
• Supervisor, auxiliary activities
• Process server
• Court records clerk