Receptionist, doctor's practice

Receptionists (general) receive and welcome visitors, clients or guests and respond to enquiries and requests, including arranging appointments.

• receiving and welcoming visitors, clients or guests;
• arranging appointments for clients;
• making telephone calls to request information or arrange appointments;
• directing clients to the appropriate person or place;
• distributing information leaflets, brochures and forms.
• Examples of occupations in this unit group:
• Receptionist
• Receptionist, doctor's office