Agent, ICT sales

Information and communications technology sales professionals sell computer hardware, software and other information and telecommunication goods and services on a wholesale basis, including installation and the provision of the required specialised information.

• taking orders and selling goods to wholesalers and retailers, industrial and other establishments;
• selling technical equipment, supplies and related services to businesses or individuals;
• discussing the needs of new and existing clients and providing specialised information on how particular equipment, supplies or services can meet those needs;
• determining and negotiating prices and credit terms, concluding sales contracts and taking orders;
• updating client records and preparing sales reports;
• arranging delivery of goods, installation of equipment and provision of services;
• reporting to manufacturers on client reactions and requirements.
• Examples of occupations in this unit group:
• Account manager: sales (information and communications technology)
• Agent, ICT sales
• Commercial representative: ICT