Manager, community-based social services

Social welfare managers plan, direct and coordinate the provision of social and community care programmes such as income support, family assistance and counselling, including for children, and other community programmes and services.

• providing overall management and directing the provision of social and community care such as income support, family assistance and counselling;
• developing, implementing and monitoring procedures, policies and performance standards for staff;
• monitoring and evaluating the resources required to provide social, family and other types of social services;
• directing administrative activities such as budget planning, report preparation and control of expenditure on supplies, equipment and services;
• consulting with other social and health service providers, boards of directors and funding bodies to cooperate on and coordinate the services provided;
• advising government authorities on measures to improve health and social services;
• representing the organisation in negotiations, at meetings, seminars, public hearings or forums;
• preparing and managing budgets, controlling expenditure and ensuring the efficient use of resources;
• establishing and directing operational and administrative procedures;
• overseeing the selection, training and performance of staff.
• Examples of occupations in this unit group:
• Director, specialised institution
• Director, community social services
• Manager, community social services
• Manager, specialised institution